By using this website, you agree to be bound by our Terms & Conditions, as stated below. Before placing an order, you confirm that you have viewed the under noted t & c's.


Contract for the Supply of Products or Services

LUXE LA is the name used for a private seller.

No contract for the supply of products or goods will be deemed to exist between you and LUXE LA unless, and until, an email is sent by LUXE LA to you confirming that your order has been accepted and a further email that payment has been successfully made.

This confirmation e-mail amounts to an acceptance by LUXE LA of your offer to buy goods or services from LUXE LA and this acceptance is effective regardless of whether or not you receive the e-mail.

LUXE LA are free to withdraw from a contract at any time.

This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.  Price and availability information is subject to change without notice.


LUXE LA may often use a third party to manage social media platforms, please do not attempt or enter into communication through social media from LUXE LA. This includes using Instagram, Facebook & Twitter. Third party social media firms cannot access stock, orders or Enquiries so will be unable to help you. Any queries regarding orders will not be acknowledged through these third party platforms. For social media platforms, scheduled posts are often used. 

Site Information

LUXE LA is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. LUXE LA disclaims all such representations and warranties, including for example warranties of merchant ability and fitness for a particular purpose. In addition, LUXE LA does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

All orders must be paid for in full, prior to any items being dispatched.

Orders may take 2 working days to process.  Once your order has been processed it cannot be amended.

Limitation of Liability

Except as specifically stated on this site, neither LUXE LA nor any of its representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be reported to the relevant authority.

Changes in Terms

LUXE LA reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the LUXE LA web portal.


Please read the following terms and conditions prior to placing your order.


1. General

Any reference to LUXE LA or “us” or “we” refers to the personal owner of this website; “you” refers to the user or viewer of this website.

The use of any information or materials on this website is entirely at your own risk and it shall be your own responsibility to 

The use of this web site any matter relating thereto is governed by and shall be construed in accordance with the Law.

The content or other information provided by this website may be subject to change without notice.

We do not warrant or guarantee the accuracy, performance, completeness or suitability of the information and materials included on this website for any purpose. Further, it is to be acknowledged that such information and materials may contain inaccuracies or errors and liability for such is expressly excluded.

2. Your Responsibilities

You must check in advance that we can fulfill delivery in timescale required by you before ordering.
We take all complaints seriously, any effort act to slander or negatively impact LUXE LA via internet, social media or other channels is taken seriously & could be investigated by a legal representative if it is deemed to cause loss of revenue or defamation of brand.

At LUXE LA we have an abusive customer policy, should any attempt to use foul, negative or aggressive behaviour directed towards LUXE LA or our partners, our contractual relationship will be terminated without compensation. Legal action may be taken where necessary. 

3. Postage & Delivery

Current rates are available at: http://luxela.co.uk/terms

LUXE LA do not offer free return postage.


4. Exchanges 

Our Policy is available at: http://luxela.co.uk/terms


5. Your Rights to Cancel

You may be protected when buying goods over the internet by the Distance Selling Regulations which we allow a 14 day period cancellation. This does not apply if you have received your goods & don't send them back.  The cancellation period starts from the date/time order is placed.  Custom or personalised goods are not refundable or suitable for exchange under any circumstance.


6.Your Rights

These terms and conditions do not replace your statutory rights which are unaffected.